Get In Touch With Us
We are glad you found your way here. Whether you have a question, a correction to flag, or simply want to share your thoughts, this page explains the best ways to reach our team and what to expect when you do.
When to Contact Us
Our inbox is open to a wide range of enquiries. The most common reasons readers write to us include:
- Factual corrections — if something on the site looks out of date or inaccurate, we want to know straight away so we can review and update it promptly.
- Editorial suggestions — spotted a topic we have not covered yet? We take reader suggestions seriously when planning new content.
- Technical issues — broken links, pages that will not load, or anything that makes the site harder to use are always worth reporting.
- General feedback — positive or critical, honest feedback helps us improve what we publish.
What We Cannot Help With
A few things fall outside what our editorial team can assist with. We do not manage accounts on any gambling platform, process withdrawals, or handle disputes between players and operators. For those matters, you will need to contact the relevant site directly or seek guidance from an independent dispute service.
We also cannot offer personalised gambling advice or recommendations tailored to individual circumstances.
How to Reach Us
The most reliable way to get a response is to email us directly at [email protected]. We aim to reply to every message within two working days, though during busy periods it may take a little longer. Clear subject lines and specific details help us respond more usefully — a vague message is harder to act on than one that points to a particular page or issue.
If you are curious about the people behind the content, one natural starting point is our about us page, which explains our editorial approach and the principles that guide what we publish.
A Note on Response Times
We are a small team, so we prioritise messages that relate directly to the accuracy or usability of the site. That said, every email is read, and we appreciate you taking the time to write.
Please note: This site is intended for readers aged 18 and over. If gambling is causing you concern, free support is available through GamCare and BeGambleAware at any time.